DFDS retains title as ‘World’s Leading Ferry Operator’

DFDS has been named World’s Leading Ferry Operator 2024,' marking its 14th consecutive victory at this prestigious event, which honours excellence in the travel, tourism, and hospitality sectors.

This award, decided by votes from passengers and industry professionals, highlights DFDS’s steadfast dedication to superior service, reliability, and passenger satisfaction.

“Receiving this award for the 14th time shows once again the excellent customer service we have at DFDS. From the first interaction with our customers online until the step off our vessels, they are met with professionalism and the highest standard of service. From the staff onboard our vessels, to our customer service and marketing teams, this recognition shows what an excellent job they do for our passengers. I want to thank the entire team who go above and beyond to serve our customers and everyone who voted for us,” says Anders Refsgaard, VP & Head of Ferry Commercial. 

Graham E. Cooke, Founder, World Travel Awards, offers his congratulations to DFDS for being named the ‘World’s Leading Ferry Operator 2024’. He says:

“This remarkable achievement underscores DFDS’s commitment to setting new standards in the global ferry sector. DFDS’s focus on delivering seamless travel experiences is unmatched. The dedication of the entire DFDS team is inspiring.”

The award follows a successful with year with DFDS winning in all categories where DFDS was represented, including:  

• Europe’s Leading Ferry Operator 2024  
• World’s Leading Ferry Operator 2024  
• Europe’s Leading Ferry Operator Website 2024  
• World’s Leading Ferry Operator Website 2024

  

DFDS operates an extensive network of passenger routes across Europe, serving over 4.7 million passengers annually on routes between Amsterdam-Newcastle, on the English Channel, in the Baltic Sea and across the Strait of Gibraltar.

The World Travel Awards Grand Final Gala Ceremony 2024 was set in Madeira, Portugal.