DFDS Travel Credit

At DFDS, you should always feel that you are getting the most for your money. Therefore, you can use the travel credit that you received due to the Covid-19 restrictions, exactly as you want.

This means that you can also use your travel credits on current offers. All you have to do is register your voucher in this form when you buy one of our many offers, and we will credit you the amount afterwards.

All customers who received a travel credit with us over the covid pandemic period can redeem their credit until 30 September 2023.

Unfortunately, it is not possible to deduct the travel credit when you book. However, you will subsequently be credited with the amount you have to your credit within 30 days if you fill out the form (unless you have more money to your credit than what the trip costs. In that case, you still have any remaining travel credit still to use).

Should your travel plans change again due to the Covid-19 pandemic, you can change your booking free of charge with our travel guarantee. All travel credit must be redeemed against bookings by 30 September 2023.

• Bookings must be made no later than 24 hours before departure on the outgoing part of the trip.
• Travel credits can be used on all DFDS 'products - also offers.
• The new booking must be made in the same currency as the original booking that provided the travel credit.
• Hotel bookings made directly through DFDS are not covered.
• Standard terms and conditions apply to the purchased ticket type if it is canceled within 24 hours.
• Subject to DFDS General Booking Terms and Conditions ofCarriage.
• The travel credit will be returned to the payment card used for the new booking.