FAQ
Frequently asked questions regarding the sale of the Oslo-route:
From 1st November 2024, ownership of the Copenhagen-Frederikshavn-Oslo route will be passed on to the new owners, Gotlandsbolaget.
This route has always been a part of DFDS and the decision to part ways has not been an easy one. At the same time, we are thrilled that Gotlandsbolaget will take over this iconic route, as we see that they are better suited to further develop the product and experience – for the benefit of employees and passengers alike.
It is of utmost importance to us that you continue to feel comfortable when booking and travelling on your journey, as you can continue to do so with ease.
We have gathered a collection of frequently asked questions below; however, our Customer Service team is ready to answer any queries you may have regarding your reservation.
Information
Proudly named the World’s Leading Ferry Operator
We did it! After being crowned ‘Europe’s Leading Ferry Operator 2024’ at the World Travel Awards earlier this year, we are delighted to announce we have retained our title as the World’s Leading Ferry Operator.
We were also once again recognised as having the best website in our industry – scooping both the European and World awards in 2024.
A heartfelt thank you to everyone who voted, and to our passengers, colleagues and partners who contribute to our continued success – we couldn’t do it without you all.