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Behind Every Journey

Experience is everything

Every DFDS journey is a story, in which every detail matters – where the finer points are integral to creating moving and memorable experiences for you, aboard and ashore. That’s why so much passion, expertise and effort goes into ensuring every aspect of your journey is seamless, inspiring, and fulfilling.

DFDS crew onboard

The difference is in the details

We really care about the little details that, even if not seen, are always felt. From the moment you begin to plan your experience, to stepping onboard and enjoying your time at sea, to reaching your dream destination… the incredible teams behind the scenes have considered everything.

Behind Every Journey captures the essence of this, highlighting the exceptional moments, memories and people that make each voyage extra special.

Find out more about some of the truly remarkable people behind every journey

Ilse, Princess Seaways

Amazing Ilse has been with DFDS for more than half of her life.

She’s our Guest Services hero, and has lost count of the number of friends she’s made while making them feel welcome, relaxed and at home on the Princess Seaways as they travel between Amsterdam and Newcastle.

Meet Jean-Bernard

Shop Manager Jean-Bernard is third-generation DFDS.

His grandfather and uncle had the same dedication to the on-board community and friendship that he and his colleagues thrive on today on board the Cote d’Opale on our Channels crossing.

Jan, Crown Seaways

With more than 35 years working in travel hospitality, waiter Jan has seen it all – across land, sea and air.

Eight years ago, he found his professional home and family with us aboard the Seven Seas restaurant on our Copenhagen – Oslo route.

Meet Ronald

Meet Ronald, our expert baker who’s been working with us for nine years on the Amsterdam - Newcastle route.

He’s in bed before most, as he rises early to ensure your breakfast bread rises beautifully, and your pastries are perfect.

Pia, Crown Seaways

Our talented chef Pia inherited the urge to be among the waves from her family, and thrives in the open-hearted, ocean-going community of staff and guests on the Crown Seaways.

DFDS crew laughing onboard

An award-winning service

Everyone at DFDS plays a pivotal role in continuously fine-tuning your journey – from your first visit to our website, to you joining us aboard, to your destination, and till the next time we see you.

We work tirelessly to ensure smooth sailing, and always will.

That’s partly why we’re widely established and recognised as the world’s best, and why we’re seasoned award winners.