Age limits
Onboard our UK - France routes, a parent or guardian must accompany people under the age of 18 years.
Minors aged 16 years and 17 years who are not travelling with an adult over 18, must have a letter of consent from their parents/guardians. However, failure to produce this letter at check-in may result in refusal of travel. For more information, please see our Terms and Conditions, Section 7.
Vehicle Information
Ensure you know your vehicle’s height and length, including any bike racks or roof boxes, and select the correct vehicle type when booking. Incorrect declarations may result in refusal or extra charges at the port. Visit our vehicle page if you’re unsure about your vehicle category.
You can amend your vehicle registration via 'My Booking' hub or for free at the port check-in. For hire cars without a registration number, use ‘TBC’ and update it at the port check-in for free.
Can I book several vehicles on one ticket?
Unfortunately, you can only book one vehicle, per ticket.
Can I travel with a roof box/bike rack?
You are welcome to travel with a roof box or bike rack free of charge if it fits in the overall dimensions of your vehicle. If it exceeds this, you will need to move to the next size category, which can be done via the ‘My Booking' hub.
Can I travel as a Foot Passenger?
On our Rosslare - Dunkirk route we are unable to accept foot passengers on these routes. To use this service, you must have a vehicle.
Can I book a specific cabin and/or book several cabins next to each other?
We cannot guarantee individual cabin numbers, nor can you preselect the cabin number, therefor we cannot guarantee you will have cabins next to other passengers in your group. You will of course always be offered the category booked e.g. Seaview. You can always request a change of cabin at check-in if availability allows this.
Is there a limit to how many people can stay in a cabin?
You cannot over occupy our cabins, unless it is by 1 infant under the age of 4.